"Fiona Jackson Mentor" is a trading name of Salonwise Ltd.

Salonwise Ltd Privacy Policy

At Salonwise Ltd ("we", "us", or "our"), we are committed to protecting the personal information provided to us. This Policy explains how we collect, store, and use personal data when you visit our websites, engage with our services, and how we use cookies.

1. Who We Are

Salonwise Ltd is the data controller for personal information collected and processed in connection with our websites and services.

2. Personal Information We Collect and Use

2.1 Information Collected by Us

We may collect and process the following personal data when you voluntarily provide it to us through:

Signing up for emails or downloads Registering for events, classes, or presentations. Making purchases Filling out forms or contacting us

This information may include:

Name Email address Billing address Phone number Payment details

We may also collect non-personal data such as your browser type, IP address, and website usage via cookies or similar technologies. This data helps us analyse website performance, understand user behaviour, and improve the overall user experience. Cookies help us improve website performance, track patterns, and customize user experiences. Consent will be requested for the use of cookies.

2.2 Information Collected by Others

We may receive personal data from third-party platforms like Teachable or Go High Level.

2.3 How We Use Your Personal Information

Your data may be used for:

Processing and fulfilling orders Delivering products or services Marketing communications (with your consent)Fraud prevention and detection Internal audits and market research

We will not sell, trade, or share your personal data with third parties outside Salonwise Ltd, except where necessary to provide our services (e.g., payment processors or shipping providers).

2.4 Legitimate Interests

We may process your data under legitimate business interests, including:

Fraud detection and prevention Ensuring a good customer experience Conducting research and improving our services

You can opt out of such processing at any time by contacting us at [email protected].

2.5 Retention of Your Data

We will retain your personal data for as long as necessary to provide our services or meet legal and regulatory requirements. If you wish to update or delete your data, please contact us.

3. Collection of Children’s Information

Salonwise Ltd does not knowingly collect personal data from children under 13. If we become aware of such collection, we will delete the information promptly. Please notify us if you suspect this has occurred.

4. Use and Transfer of Information Outside the UK/EEA

Salonwise Ltd operates under the UK General Data Protection Regulation (UK GDPR). We may transfer personal data to third parties outside the UK/EEA to operate our services (e.g., to the USA). Such transfers comply with legal safeguards to protect your privacy.

5. Your Rights

You have the right to:

Access your personal data Correct inaccurate data Request deletion (“right to be forgotten”)Object to data processing Move or transfer your data (“data portability”)

To exercise these rights, email [email protected] or write to us at: Salonwise Ltd, [Insert Address].You can also file complaints with the UK’s Information Commissioner’s Office (ICO): Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

6. Information Security

We implement industry-standard measures to protect your data, including encryption and secure servers. However, we cannot guarantee the security of data transmitted over the internet. Please use caution and avoid sharing sensitive details in unsecured communications.

7. Third-Party Privacy Policies

Our website may link to third-party services. Their privacy policies govern the use of data on those platforms. We recommend reviewing them for additional details.

8. Cookies

Cookies are used to enhance user experience by storing preferences and tracking website usage. You can manage cookie settings in your browser.

9. Updates to This Policy

This privacy policy was last updated on 15/12/2024. Changes to this policy will be communicated on our website. Continued use of our services indicates acceptance of any updates.

For questions, please contact us at [email protected].